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Capabilities ICB offers a wide variety of custom services that makes our company unique in the marketplace.
Authorized Service and Repair Center: ICB supports our extensive product lines with a manufacturer authorized in-house service center. Walk-in customers may bring their products in for repair or service during normal business hours. If you have a specific question or if you need to demonstrate a problem to one of our technicians, please call ahead for an appointment to be sure someone is available to work with you when you come in.
Which manufacturer's products do we service? Check our product line card. We are manufacturer authorized to repair products from most of the companies you see on the list. We service what we sell but we also service products from many other manufacturers. Call us if you have a professional product you needing repair or service that is not on our list.
ICB supports our installed customer base with on-location service and repair. One year of free on-site repair support comes with any installation we perform. We are happy to provide field service for other installed situations at our regular field service rates.
Our Rental Department provides supplementary equipment for your special events. Sound Systems, Recording Systems, Video Projectors, Audiovisual Equipment, CD Duplicators, Video Editors and more.
A partial representation of our equipment offering is available in pdf format by clicking here
There are many unique and hard to find products needed for today's audio and video systems. ICB takes the work out of looking for these items by providing a custom order service where we research the product and can usually order it in for you within a few days.
Sometimes the product you need just doesn't exist.
With our custom fabrication capabilities, we can assemble the necessary components to create exactly what you need.
ICB offers a full range of installation services ranging from complete turnkey installation to selective support services. We have complete facilities for prestaging installations including speaker clusters, rack assembly, video projector and TV mounting, control system testing, and much more. We have performed installations locally, nationally, and internationally.
ICB offers complete Engineering and Design services from initial concept to final output on our wide format printer.
We can output full size architectural drawings for incorporation into your specification packages.
ICB offers regular complementary manufacturer training sessions for our customers throughout the year at our Tennessee Avenue facility. We also provide on-site training for our installed systems customers at the completion of every job.
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